Average Score (136 reviews):4.4

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

136 Ratings

4.4 Average

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  • Desiree R.08-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Everyone was very kind. Service was done fast. Will come back again

  • David R.08-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Jeffrey D.08-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Customer service was good. Staff was inviting ans personable.

  • Peyman J.08-25-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Saif A.08-22-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    I had an excellent car-buying experience with Christian at VW. He was very patient, took his time to explain everything in detail, and was always courteous. Christian made sure I understood the process clearly and worked hard to get me the best savings possible. His professionalism and care made the experience smooth and stress-free. Highly recommend him!

  • Wendell D.08-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Everybody was nice and helpful, service was easy to setup and fast

  • Crystal F.08-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Fast and friendly service, my car was completed in the timeframe they said and they held my car until it was convenient for me to pick up

  • Patricia S.08-08-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    The service staff was very professional and informative.

  • Davi S.08-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Jerome B.08-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The team worked with my schedule in coordinating the servicing, the turn around time was great and great customer service as well.