The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2024
Easy to make appointment, got to choose the time and day i wanted. Waited for my vehicle in the waiting room. Quick and easy service. Love the vehicle and Toms VW. But i give no one ever a 5 star rating. There is always room for improvement somewhere.
TYPE:SalesMODEL:JettaYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2024
Quick service. Beautiful, modern, clean dealership with a high quality waiting area.
TYPE:ServiceMODEL:TiguanYEAR:2024
Excellent service! Loved it
TYPE:ServiceMODEL:TiguanYEAR:2019
The girl that helped me on Monday was very helpful and very pleasant. She did a great Job . The lady I spoke with today was rude she hung the phone up in my face and I wasn't finish talking . I use to take my truck to Summit where I brought my truck from. But I said ill give Union Volkswagen the business because it's close to my job and the service is Great. Thank You
TYPE:ServiceMODEL:ID.4YEAR:2023
unable to perform all tasks discussed when appointment wad made and no loaner cat was made available even though it was requested and noted at time of appt.
TYPE:ServiceMODEL:ID.4YEAR:2023
Great customer service and job well done!
TYPE:ServiceMODEL:TaosYEAR:2022
TYPE:ServiceMODEL:JettaYEAR:2021
