Average Score (137 reviews):4.4

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

137 Ratings

4.4 Average

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  • Anthony M.07-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Website says your Service Department is open from 7-6 but then when I arrived I saw the sign on the door said 8-5. Since there is no key drop off, I had to wait about 45 minutes until someone was able to check me in. I was asked to get my cabin filter replaced....but I personally saw a brand new one installed on July 2nd.

  • Jason B.07-24-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Nathaniel Z.07-18-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    amazing service writer

  • Linda S.07-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Everything went smoothly

  • Abraham B.07-15-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Good service

  • Roosevelt T.07-10-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    outstanding customer service

  • Alejandra B.07-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Nestor P.07-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Professional courteous and knowledgeable

  • Sanford K.07-06-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Hector R.07-04-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024