The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Anthony M.07-25-2025
TYPE:ServiceMODEL:AtlasYEAR:2022
Website says your Service Department is open from 7-6 but then when I arrived I saw the sign on the door said 8-5. Since there is no key drop off, I had to wait about 45 minutes until someone was able to check me in.
I was asked to get my cabin filter replaced....but I personally saw a brand new one installed on July 2nd.